Privacy Policy

Last updated: May 24, 2026

Introduction

485 Document Preparation ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services.

Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address
  • Immigration Information: Status, dates of entry, case numbers (A-Number, receipt numbers)
  • Payment Information: Processed securely through Stripe (we do not store credit card numbers)
  • Communication Records: Emails, phone calls, and correspondence
  • Usage Data: Website visits, IP address, browser information

How We Use Your Information

We use your information to:

  • Provide document preparation services
  • Communicate with you about your case
  • Process payments
  • Send updates and service-related notifications
  • Improve our services
  • Comply with legal obligations

Information Sharing

We do not sell or rent your personal information. We may share information:

  • With service providers (payment processors, email services) under confidentiality agreements
  • When required by law or legal process
  • To protect our rights, privacy, safety, or property
  • With your explicit consent

Data Security

We implement appropriate security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Secure server infrastructure
  • Access controls and authentication
  • Regular security assessments

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Typically, we retain records for 3 years after case completion, unless longer retention is required by law.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to certain processing
  • Request data portability

California Residents (CCPA/CPRA)

California residents have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). For more information about your California privacy rights, please contact us.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us at:

Email: privacy@formhelpers.com
Address: [Your Business Address]